Terms and Conditions
Payment methods and tax
Dareshack accepts credit card orders from most major credit cards and our transactions are processed through STRIPE, SQUARE, SUMUP and ZETTLE using secure encrypted servers. Customer credit card information is not stored on our server. The name on your statement will be Dareshack. Unless specifically stated all currencies used on this site shall be deemed to be in pounds sterling and inclusive of any taxes.
Returns and refund policy
If for any reason you are not happy with your Dareshack products or the service we provide, we may offer you a full refund, and we’d really appreciate feedback to prevent us making the same mistake again.
If goods are returned due to being faulty, so long as they are returned within a reasonable time the remedy afforded to the customer, under the Sale of Goods Act 1979 (as amended), is a refund. Where a consumer exercises his/her cancellation rights, the customer will be given a refund within 30 days of their cancellation. The cancellation period ends on the expiry of seven working days, commencing on the day following the day on which you, the customer, receives the goods. Food & Drink items as well as custom orders are excluded from these terms. Goods must be returned in their original, unopened packaging. If you, the customer, choose to cancel your order without giving a reason, you can be asked to return the goods and pay for the cost of returning the goods.
Further Advice If you need more information on the products we sell, or have any other queries, please contact [email protected].
Complaints
Any complaints or queries you might have should be addressed to [email protected].
Miscellaneous
We are confident that our website will provide a high quality of service. However, we cannot and do not guarantee the availability of the facilities at any given time or for any given duration. These terms and conditions are governed by the laws of the United Kingdom. All copyright and intellectual property rights of any description arising in the development and creation of Dareshack website, its brands, text, software and in any other sense whatsoever will remain owned by Dareshack. You may not without our prior express written agreement do anything to infringe upon those rights. You must not use any part of the materials on our site for commercial purposes without first obtaining a licence with written permission to do so from us.
If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease and you must immediately, at our request, return or destroy copies of any materials you have made.
Registered Office: Dareshack, Vintry Building, Wine Street, BS1 2BD, Bristol
Company Number: 11973223
VAT Number: GB 341 4495 08
For more information contact us here.